Sarah and the Team went above and beyond with helping me out after purchasing an incorrect item which was totally MY error. The communication, speed and kindness with how they dealt with the problem was outstanding, even in this "silly season rush" and I highly recommend supporting this iconic Australian business. Have bought my 3 grandchildren the Australian Animal Personalized Santa Sacks - 2 last year and one this year and looking forward to placing them by the tree and seeing their little faces light up on Xmas Day. Definitely tell family and friends about Tilly & Wilbur 5/5 stars.
Thanks again Sarah and the Team, really appreciated your compassion and help:)




